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What do these leading Direct Marketers have in common?

 

Garden City Custom Services


Direct Marketing to Canada

The Canadian Market

 The Facts:

On a comparative basis, Canada represents an untapped source of new catalog/internet shoppers.

  • More than two-thirds of the population lives within 150 miles of the border

  • Canadian response rates and average order values are twice those of their U.S. counterparts; yet they receive less than half as much direct mail

  • Canadians truly appreciate American quality, value and selection

  • Canada is the 2nd most on-line nation in the world and many Canadians are quite willing to buy from U.S. catalogers and e-tailers — yet many do not

Why?

  • Despite it’s many similarities, Canada is a foreign country with a border to cross.  When Canadians buy something (or need to return it), they want the whole process to be as painless as possible.

  • 80% would prefer to pay applicable duties & taxes at the time of purchase and 60% expect delivery in 3 — 7 days.

How Can We Help?

Garden City has provided U.S. direct marketers with complete and hassle-free access to the Canadian marketplace since 1990.

Logistics

  • We will move your goods expeditiously from any point in the U.S. to  our main distribution facility in Niagara Falls, Ontario (or to one of our other small package processing centers in Windsor or Toronto.) for customs clearance & processing.

The Border

  • We know the rules and regulations.  In some cases, we helped to write them.  Our pre-eminent position afforded us the opportunity to influence most of the regulations pertaining to foreign direct marketers when they were first drafted in the early 1990’s.

Delivery

  • We know the Canadian postal system and Canadian expectations.  Best of all, our totally integrated system will give you total visibility throughout the process — from your door to theirs.

Returns

  • We’ll  process your returns in Canada and give you electronic notification of their receipt allowing you to credit and/or exchange their order in total confidence and in less time.

No Paperwork

  • We offer the latest in web-based shipment management technology.  Enhanced shipment tracking; ready access to 'negative' proof of delivery; email notification; web tools and real time access to information are all available to our customers 24/7 from their desktop.

 

THE BOTTOM LINE

  • GCCS will give you an edge over competitors marketing to Canadians ‘the old way’, making your venture seamless and profitable.

  • In short, we’ll pick your products up, move them across the border and handle distribution – quickly and efficiently.  We’ll handle your returns and integrate what we do into your existing management systems.

  • Garden City’s Seamless Border Service will allow you to treat Canadian customers with the same degree of service as those buying in the US.  We’ll help you to eliminate the hassles, thereby improving the shopping experience and increasing the probability of repeat orders from a new  group of loyal customers.


If you are considering Canada, we have a solution that will fit your needs.

For more information, please contact us at:

Telephone
1 (888) 481-2048
 
FAX
1 (888) 481-2049
 
Postal address
6045 Progress St Niagara Falls, ON L2G 7X1
 
Electronic mail
General Information: sales@gcityservices.com
Sales: sales@gcityservices.com
Webmaster: webmaster@gcityservices.com
 
Send mail to webmaster@gcityservices.com with questions or comments about this web site.
Copyright © 2004 Garden City Customs Services
Last modified: 05/18/04